Frequently asked question about our returns!
Background is royal blue, black woven, Thai silk swatch below enlarged 1,000%! |
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Silk FAQ 26:What about returns? |
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World of Thai Silk guarantees our silk is good quality pure Thai silk at good value.
In your silk is not 100% good quality Thai silk, you can return the silk to us at your expense within 10 days and we'll refund your payment for the silk minus transaction fees and a restocking fee.
World of Thai Silk guarantees we will diligently search our entire stock to find the closest fabric match to the color you request. Color matches are subjective and the perceived color or Thai silk is affected by many factors. We do NOT guarantee color, hue, saturation, or lightness. We certainly want you to be pleased with your purchase and we strive to ensure you'll be a repeat customer. However, returns are not accepted for slight differences between anticipated color and actual color. You purchase our silk on the condition and understanding that we will do our best to give you the exact color you want. See our following page: Silk FAQ 27: Will my silk be like what I see on your web site? |
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